Privacy Policy
Welcome to DownstreamDM.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Downstream Digital Marketing, LLC (DownstreamDigital) (collectively, “Services”) (“Authorized Customers”).
Personally Identifiable Information
This refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to name, address, phone number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously or demographic information not connected to an identified individual.
What Personally Identifiable Information is Collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: names, addresses, phone numbers, and email addresses of Authorized Customers, as well as the nature and size of their business.
SMS & Text Messaging Information
By providing your phone number, you consent to receive SMS messages from Downstream Digital Marketing regarding promotions, updates, appointment reminders, or other relevant business communications. Message frequency may vary based on user interactions, but you can expect no more than 20 messages per month.
Message and data rates may apply.
To stop receiving text messages at any time, reply with “XEND” to opt out. “STOP” is also supported.
After opting out, you will no longer receive messages from us unless you opt back in.
What Organizations Are Collecting the Information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks) who provide services such as credit, insurance, and escrow may collect information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we require them to disclose how they handle personal data.
Some of these third parties may act as intermediaries that process transactions but do not store information.
How Does the Site Use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, make appropriate service offerings, and fulfill buying and selling requests. We may email or text Visitors and Authorized Customers regarding research opportunities, business updates, or promotional content.
We also use Personally Identifiable Information to send SMS communications related to services and promotions, as per user consent.
With Whom May the Information Be Shared?
Personally Identifiable Information about Authorized Customers is not shared with external parties except where required by law or necessary for service fulfillment. We may share aggregated demographic data with affiliated agencies and third-party vendors. We do not sell Personally Identifiable Information.
We offer the opportunity to opt out of receiving communications from us or any agency that may be acting on our behalf.
How is Personally Identifiable Information Stored?
Personally Identifiable Information collected by Downstream Digital Marketing is securely stored and not accessible to third parties or employees except as necessary for fulfilling business functions.
How to Opt Out of Communications
- Email Opt-Out: You can opt out of receiving emails by clicking the “unsubscribe” link in any marketing email.
- SMS Opt-Out: To stop receiving text messages, reply with “XEND” (or “STOP”) at any time.
- Re-enrollment: If you opt out of SMS but later wish to re-enroll, you may do so by texting START to our number.
Opt-out requests are processed immediately upon receipt.
Are Cookies Used on the Site?
Yes, we use cookies to enhance user experience and track preferences. We also use cookies for security purposes, such as auto-logging out inactive users after 10 minutes.
How Does Downstream Digital Marketing, LLC Use Login Information?
We use login data, including IP addresses, ISPs, and browser types, to analyze trends, track user movements, and improve site security.
Security Measures to Protect Information
We take reasonable steps to secure Personally Identifiable Information, including:
- Restricting access to authorized employees only
- Encrypting sensitive data (such as credit card numbers) during transmission
- Regular audits of our security systems
Despite these measures, no digital transmission is 100% secure. We cannot guarantee absolute security, but we are committed to taking all reasonable precautions.
How Can Visitors Correct Inaccuracies in Their Information?
Visitors and Authorized Customers may update or correct their Personally Identifiable Information by contacting us at:
📧 Email: downstream@downstreamdm.com
📍 Address: 521 Thorn St. #152, Sewickley, PA 15143
Can a Visitor Delete or Deactivate Their Information?
We provide users with a mechanism to delete or deactivate their Personally Identifiable Information by request. However, residual data may remain in backups for security purposes. If you choose to deactivate your account, we will not sell, transfer, or use your data moving forward.
Privacy Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page. If a change significantly affects your rights, we will notify you via email or text.
If you do not agree with changes, you should discontinue using our services and opt out of communications.
Legal Compliance Statement
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines to ensure responsible text messaging practices. By using our services, you agree to these policies.
Contact Information
For any privacy-related inquiries or to opt out of communications, you can reach us at:
📧 Email: downstream@downstreamdm.com
📞 Phone: 412-404-6620
📍 Address: Downstream Digital Marketing, LLC 521 Thorn St. #152 Sewickley, PA 15143